Help & Support

No, currently holidays booked through this website are not eligible for the TUI Price-Match promise.

Holidays from Holidays for Heroes are not eligible to be considered in any TUI Price-Match Promise claim due to the exclusive additional discounts offered. The TUI Price-Match Promise applies only to standard, publicly available rates and does not include prices that are reduced through the use of promo codes, coupons, cashback or vouchers, as is the case with the exclusively discounted holidays booked through TUI Holidays for Heroes.

Full details and terms and conditions can be found at https://www.tui.co.uk/info/price-match-promise