Sales Enquiries

If you are thinking of booking a holiday or just need some general advice, call:

0203 451 2667

Call centre opening times

Monday - Friday 9:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 5:00pm
Festive Opening Times
Thu 24th Dec CLOSED
Fri 25th Dec CLOSED
Sat 26th Dec 10:00am - 5:00pm
Sun 27th Dec 10:00am - 5:00pm
28th - 30th Dec 9:00am - 7:00pm
Thu 31st Dec 9:00am - 4:00pm
Fri 1st Jan 10:00am - 5:00pm
Sat 2nd Jan 9:00am - 8:00pm
Sun 3rd Jan 9:30am - 7:30pm

After Sales

If you have already booked a holiday and need to contact us, call:

0203 451 2666

Call centre opening times

Monday - Friday 9:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday CLOSED
Festive Opening Times
Thu 24th Dec CLOSED
Fri 25th Dec CLOSED
Sat 26th Dec 10:00am - 5:00pm
Sun 27th Dec CLOSED
28th - 30th Dec 9:00am - 7:00pm
Thu 31st Dec 9:00am - 4:00pm
Fri 1st Jan 10:00am - 5:00pm
Sat 2nd Jan 9:00am - 5:00pm
Sun 3rd Jan CLOSED

Help & Support

Already booked with TUI.co.uk?

If you’ve made a booking on our sister website TUI.co.uk please contact their customer service team who will be able to access your booking and answer any questions you have:

Contact the TUI.co.uk team

 

Already booked with NHS.tui.co.uk - TUI Holidays for Heroes?

Call to discuss your NHS booking

If you have already booked a holiday using NHS.tui.co.uk and you have a question, please contact our customer service team on:

0203 451 2666

View opening times

Email us your NHS booking queries

If you have a question that is not covered in the FAQ provided below, feel free to email our team:

nhsadmin@tui.co.uk

FAQ Categories

Frequently Asked Questions

Voucher T&C's

Voucher Codes & Discounts

£100 NHS Exclusive Discount

Save £100 per booking on TUI and First Choice package holidays. Discount is valid on holidays departing from 1st October 2020. Minimum spend is £1,000 per booking and before any extras such as insurance, room upgrades & selecting seats, are added. Saving is based on a minimum of 1 adult travelling. Offer is valid from Thursday 2nd July 2020 on nhs.tui.co.uk. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. The discount is automatically applied to all relevant TUI and First Choice package holidays and can be seen in the price breakdown on the holiday. See full booking terms and conditions. Offer is subject to availability and may be amended or withdrawn at any time without notice.

£50 NHS Exclusive Discount

Save £50 per booking on TUI and First Choice package holidays. Discount is valid on holidays departing from 1st October 2020. Valid on all holidays under £1,000. Saving is based on a minimum of 1 adult travelling. Offer is valid from Thursday 2nd July 2020 on nhs.tui.co.uk. Offer does not apply to accommodation only, Multicentres, flight only and ski bookings. The discount is automatically applied to all relevant TUI and First Choice package holidays and can be seen in the price breakdown on the holiday. See full booking terms and conditions. Offer is subject to availability and may be amended or withdrawn at any time without notice.

TUI & First Choice discounts

All TUI and First Choice holidays discount codes will be automatically applied to applicable holidays to match the lowest price available on the TUI and First Choice websites. These discounts will be in addition to the NHS Exclusive discount but cannot be combined with any other discount or saving. Please visit www.tui.co.uk or www.firstchoice.co.uk for the full terms and conditions of any applicable TUI or First Choice discount codes.